The first step is to analyse the process that requires automation and select the right tools for its implementation. The aim is to determine the process lifetime, usage criteria, cost benefit and overall feasibility of the project.
Based on the analysis, a PoC is developed to determine the financial model, estimated ROI, bot design process, along with the documentation and data required to create the automated flow. At this stage, the company or project head ultimately decides whether or not to authorize this case for deployment.
This is where the real application of design and development comes together. After identifying the procedure of implementation, the risks as well as costs involved, the bot is created to automate time-consuming, repetitive processes after a series of reruns and rigorous testing.
It is now time to release the bot into the larger business system to work with employees. Interactions are monitored from hereon and based on the feedback received, the maintenance process follows. Automation reports keep you informed, each time automation is done.