Chatbots have entered the traditional hospitality landscape with a promise to improve hotel operations, drive revenue and enhance customer experience.
Chatbots can easily answer booking-related queries without human intervention thereby reducing turn-around time.
Chatbots are available round the clock, which means people landing on your website at any time of the day can have their queries answered instantly by the chatbot, thus helping you capture leads even outside operational hours.
Intelligent chatbots can even provide personalized recommendations by learning from customers’ behavior and making use of machine learning algorithms.
Chatbots can interact with prospective customers in their native languages, personalizing the experience for your customer and allowing your business to tap into new markets.
Humongous amount of calls received by call-center employees makes it an ideal use-case for implementing chatbots.
Chatbots can address generic queries in a conversational manner, with zero waiting time, thus making the customer experience seamless.
With chatbot to human handover, chatbots can even summon the designated human agent to hand over a complex query.
Unlike human agents, chatbots function 24*7 which means no lead/contact goes unanswered and you do not lose any business even outside business hours.
The lead details captured by the chatbot can then be passed on to the agents, thus ensuring that only the qualified leads are pursued further.
Chatbots are increasingly being implemented across the healthcare industry to improve patient experience and cut costs in hospital operations.
Conversational bots can schedule appointments with doctors based on their availability.
A chatbot can also assess symptoms and direct the patient to the relevant specialist.
Health chatbots address your patients’ queries at their convenience, enabling your hospital to be accessible to your patients 24x7.
Many operational tasks involved in the pre and post consulting phase can be taken care of using chatbots, so that doctors and nurses can focus well on attending and treating patients.
In the manufacturing space, chatbots can increase operational efficiency monumentally by making information available instantly.
Employees can simply ask the chatbot for latest inventory updates before deciding to restock the materials, thus eliminating delays and interdependency among teams.
With real-time information available at fingertips, teams can make faster decisions and coordinate better with each other.
Bots can also send alerts and notifications in different scenarios like stock arrival, over-stocking, under-stocking and help ease the process of warehouse management.
Using finance chatbots, customers can manage their accounts, instantly check their bank balance, and manage their expenses at their convenience.
Customers can also perform secure payments and other transactions through the chatbot, without having to separately download an app.
Chatbots can address simple queries of the customers, thus taking away much of the workload off customer support teams which can focus better on complex queries that require human input.
Using human handover, chatbots can even summon a human advisor in the conversation if the need arises.
Chatbots can suggest various schemes relating to mutual funds, stocks, pension funds, insurances, tax-saving policies and more, thus serving as a financial advisor, tax assistant, expense manager, etc.
Chatbots have entered the traditional hospitality landscape with a promise to improve hotel operations, drive revenue and enhance customer experience.
Chatbots can easily answer booking-related queries without human intervention thereby reducing turn-around time.
Chatbots are available round the clock, which means people landing on your website at any time of the day can have their queries answered instantly by the chatbot, thus helping you capture leads even outside operational hours.
Intelligent chatbots can even provide personalized recommendations by learning from customers’ behavior and making use of machine learning algorithms.
Chatbots can interact with prospective customers in their native languages, personalizing the experience for your customer and allowing your business to tap into new markets.
Humongous amount of calls received by call-center employees makes it an ideal use-case for implementing chatbots.
Chatbots can address generic queries in a conversational manner, with zero waiting time, thus making the customer experience seamless.
With chatbot to human handover, chatbots can even summon the designated human agent to hand over a complex query.
Unlike human agents, chatbots function 24*7 which means no lead/contact goes unanswered and you do not lose any business even outside business hours.
The lead details captured by the chatbot can then be passed on to the agents, thus ensuring that only the qualified leads are pursued further.
Chatbots are increasingly being implemented across the healthcare industry to improve patient experience and cut costs in hospital operations.
Conversational bots can schedule appointments with doctors based on their availability.
A chatbot can also assess symptoms and direct the patient to the relevant specialist.
Health chatbots address your patients’ queries at their convenience, enabling your hospital to be accessible to your patients 24x7.
Many operational tasks involved in the pre and post consulting phase can be taken care of using chatbots, so that doctors and nurses can focus well on attending and treating patients.
In the manufacturing space, chatbots can increase operational efficiency monumentally by making information available instantly.
Employees can simply ask the chatbot for latest inventory updates before deciding to restock the materials, thus eliminating delays and interdependency among teams.
With real-time information available at fingertips, teams can make faster decisions and coordinate better with each other.
Bots can also send alerts and notifications in different scenarios like stock arrival, over-stocking, under-stocking and help ease the process of warehouse management.
Using finance chatbots, customers can manage their accounts, instantly check their bank balance, and manage their expenses at their convenience.
Customers can also perform secure payments and other transactions through the chatbot, without having to separately download an app.
Chatbots can address simple queries of the customers, thus taking away much of the workload off customer support teams which can focus better on complex queries that require human input.
Using human handover, chatbots can even summon a human advisor in the conversation if the need arises.
Chatbots can suggest various schemes relating to mutual funds, stocks, pension funds, insurances, tax-saving policies and more, thus serving as a financial advisor, tax assistant, expense manager, etc.
