UiPath RPA for Accounts ReceivableUiPath RPA for Accounts Receivable
Case Study

Accounts Receivable Bot Streamlines Efficiency to 95.5% with 175K in Annual Savings

Services We Delivered

Robotic Process Automation

Industry

Automotive

The Client

Maruti Techlabs’ client, a leading US based used car selling company, that offers a nationwide modern car selling service. The client facilitates sellers with an instant offer for their car(s) by asking a few questions about its condition using real-time bids from an extensive network of licensed buyers.

 

Challenges

Our client’s finance department faced inefficiencies and delays due to manual processing of credit-based transactions.

  • High transaction volume (~2000 daily) with 8% requiring credit memo processing.
  • The manual entry of credit memos and invoice details into Sage Intacct was time-consuming.
  • It caused settlement issues by title transfers, delays in vehicle pickup, or payment mismatches.
  • It became a time-intensive process requiring 5 hours daily from two FTEs.
  • It was tedious to manually extract invoice and credit memo details for adjustments.
  • The current process makes locating relevant data complex, demanding manual scrolling through accounts and invoices.
  • It also increased the risk of errors due to repetitive and manual data entry.

Solution

Being clients for about a decade, our experts knew their processes inside out. They recommended automating the AR process as a pilot to enable further automation in the Finance department.

We configured an unattended bot from UiPath in 7 weeks to perform the following tasks:

  • The bot scans through new data in Master CSV for matching credit memos with invoices
  • Bot logs into Sage Intacct.
  • It navigates to the Accounts Receivables button and clicks on it.
  • Bot searches for the Invoice Number.
  • It proceeds to click on Apply Payment.
  • The amount received is entered from the CSV file in the ‘Available Invoices and Debit Memos’ section.
  • The bot searches for the Credit Memo number and enters the amount received in the relevant row in the ‘Available Credits’ section.
  • It checks if the ‘Amount available to apply’ is 0.
  • The process is repeated for all credit memos in the Master CSV.
  • A success/failure message is updated within the Master CSV against each credit memo.

Results

With RPA deployed to streamline processes,

  • Bots automated the majority of accounts receivable (AR) processing tasks.
  • The finance team focused solely on account-specific responsibilities.

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