Services We Delivered
Product Development
Industry
Medico-Legal Tech
The Client
Pristine Healthcare (PH) is a unique independent provider association (IPA) in the USA. With over 20 years of experience, PH simplifies legal documentation, claim evaluations, and treatment coordination for attorneys managing personal injury cases.
PH pioneered in this domain, offering end-to-end services, from treating a plaintiff to claims settlement. It serves as a one-stop solution for attorneys, attending to all legal, document, and medical requirements that must be presented in court.
Disclaimer— The name Pristine Healthcare (PH) is a placeholder, as both parties have signed an NDA.
Challenges
Attorneys handling personal injury cases struggled with managing medical records, financial tracking, and legal documentation. They needed a single platform to streamline case management and present consolidated bills in court.
A previous attempt to build the platform failed due to:
- Lack of reference points for designing an all-in-one system.
- Difficulty in developing a roadmap for multiple user portals (admin, attorney, plaintiff).
- Complex requirements for document processing, OCR, scheduling, and financial tracking.
- Need for secure, real-time communication within the platform.
Solution
Maruti Techlabs stepped in to develop a comprehensive case management solution. The team:
- Conducted an in-depth discovery workshop to define the scope and roadmap.
- Designed admin, attorney, and plaintiff portals with intuitive features.
- Integrated calendars, time management tools, and automated reminders.
- Developed finance management tools for expense tracking, invoicing, and reporting.
- Implemented real-time messaging, email integration, and document handling.
- Ensured security with encryption, multi-factor authentication, and role-based access.
Results
Here’s what we achieved:
- Case preparation time reduced by 50%.
- Digital document management replaced manual processes.
- Enhanced collaboration between attorneys, plaintiffs, and healthcare providers.
- Full compliance with legal and regulatory requirements.
- Optimized cloud infrastructure for cost efficiency and scalability.