Fennemore, Custom GPTFennemore, Custom GPT
Case Study

Transforming Legal Workflows for an Am Law 200 Firm with 95%+ Accuracy Using Agentic AI

Services We Delivered

Artificial Intelligence and Machine Learning

Industry

Legal

The Client

Our client is a US-based, full-service business law firm ranked among the Am Law 200, with over 1000+ attorneys across multiple cities. With more than a century of experience, the firm provides legal services across corporate law, litigation, real estate, labor and employment, and intellectual property.

The Challenge

The firm’s legal workflows were largely manual, time-intensive, and difficult to scale. While there was growing interest in GenAI, there was no structured approach to adopting it. The CIO and Director of Technology identified the need for a unified platform and partnered with Maruti Techlabs to build it.

Key challenges included:

  • Inability to efficiently process large legal documents (300–1,000+ pages)
  • Lack of a clear roadmap to prioritize and implement AI initiatives
  • Heavy reliance on a single individual for AI-related decisions
  • Limited transparency and strategic direction from the existing vendor

The Solution

To overcome these challenges, Maruti Techlabs acted as a strategic technology partner, going beyond execution to design and implement a custom AI-powered LegalTech platform tailored to the firm’s workflows and day-to-day activities.

The platform combined three core modules:

  • Chat: A conversational interface for legal research, contract review, drafting, and case analysis
  • Search: Fast, source-grounded retrieval across the firm’s internal documents and knowledge base
  • Agents: Task-specific automation for high-volume workflows like document drafting, due diligence, and data extraction
     

Under the hood, the platform leveraged a scalable cloud architecture with asynchronous processing and intelligent workload handling, ensuring performance even for large, complex legal tasks.

Results

The platform streamlined legal workflows, replacing manual processes with a faster, scalable system for document processing, research, and drafting.

  • Turning 7–8 hours into minutes across document review, research, and drafting
  • Over 95% accuracy in complex legal reasoning workflows
  • Seamless processing of large documents without manual chunking
  • Improved operational scalability with reduced dependency on individual contributors
  • Clear, execution-ready AI roadmap replacing fragmented experimentation
  • Significant cost savings by replacing hours of attorney effort with AI-assisted workflows

Looking to build a custom AI platform for your organization?

Off-the-shelf tools often fall short when workflows, data, and requirements are highly specialized. A tailored AI platform can drive significantly better adoption, performance, and long-term value.
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