Services We Delivered
Artificial Intelligence and Machine Learning
Industry
Real Estate
The Client
The client is a US-based property listing platform serving over 16,000 agents and brokers, enabling property listings, transactions, and cross-regional collaboration.
The Challenge
Ensuring accurate compliance across high volumes of real estate listings became increasingly difficult with a rule-based system that lacked contextual understanding.
- Rule-based system failed to handle language variability and indirect violations
- No understanding of context, intent, or nuanced phrasing
- High false positives due to address format inconsistencies
- Difficulty detecting restricted or sensitive content in free-form text
- Increased manual review effort and operational inefficiency
These limitations created compliance gaps, slowed operations, and exposed the platform to regulatory and trust-related risks.
The Solution
Maruti Techlabs implemented an AI-powered compliance engine designed to understand listing content and enforce policies with higher accuracy.
- Context-aware language models to interpret unstructured listing descriptions
- Detection of nuanced and implicit policy violations
- Identification of restricted and sensitive content in listings
- AI-based address normalization to reduce false positives
- Prevention of contact information leakage within listings
- Seamless integration with existing validation workflows
This approach enabled real-time, intelligent compliance checks without relying solely on rigid rules.
The Results
The transition to AI significantly improved compliance performance while reducing operational overhead.
- Precision improved from 20% to 90%+
- Reduced manual effort through automation
- Real-time policy enforcement at scale
- Fewer false positives and improved listing accuracy
As a result, the platform achieved stronger compliance, better user experience, and a scalable foundation for future growth.