Maruti Techlabs’ client, a leading US based used car selling company, that offers a nationwide modern car selling service. The client facilitates sellers with an instant offer for their car(s) by asking a few questions about its condition using real-time bids from an extensive network of licensed buyers.
The client’s finance department deals with a huge volume of transactions on a daily basis. These are digital transactions, cash transactions and even cheque transactions. Oftentimes transactions are not settled due to title transfer issues or buyers are unable to pick up vehicle(s) in time or payment amount is not matching with invoice amount, which results in generating credit memos. In this case, a credit memo is generated against a previous invoice and details pertaining to the memo and invoice are entered into Sage Intacct manually by the finance team. The team processes close to 2000 transactions on a daily basis, out of which ~8% are settled using credit memo, which leads to more manual work.
The repetitive nature of manually assessing and extracting invoice number, credit memo number and the adjusted amount, was proving to be a tedious task. It took 5 hours in total for two FTEs in the accounting team to be done with the day’s credit based transactions, as they needed to manually scroll through each account and invoices.
Being a decade long client, the automation experts at Maruti Techlabs knew the processes inside out, and suggested automating the AR process as a pilot to pave the way for additional process automation in the Finance department.
One unattended bot from UiPath was configured and setup in 7 weeks to perform the following tasks -
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