Business Needs
- The client required an Artificial intelligence solution to disintermediate the process between vehicle buyers/seller and the platform.
- Reducing waiting time for the customer and thus improving customer satisfaction
Solution and Benefits
- Maruti Techlabs designed a solution using a Chatbot.
- In the first month of implementation, chatbot dispatched 9793 initial offers and client observed 5.5% increase in the initial offers generated.
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